Frequently Asked Questions

Your most frequently asked questions:

### ORDER ###

CAN I CANCEL OR MODIFY AN ORDER?

Once an order has been confirmed, you will not be able to cancel or modify it, in order to allow a quick delivery time.
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IS MY BASKET RESERVED?

No, the items in your cart are not reserved. As long as your order has not been paid for, the items visible in your basket are offered to all of our customers.

WHAT TO DO WHEN A PRODUCT IS NO LONGER IN STOCK?

If a product that interests you is not in stock at the time of your visit to our site, please contact us directly at: < / span>

info@kazagoods-home.com or leave us a message on our Facebook page chat: https://www.facebook.com/KazAGoodsHome

### DELIVERY ###

DO YOU ALSO SHIP ABROAD?

We ship worldwide.

Our delivery times vary first of all depending on the product (s) chosen, the country of destination, the price of the order and also the weight of the order.

For a phone holder order & amp; tablet, our shipping policy is as follows:

In mainland France:

Delivery is available:

at a relay point within 3-4 working days with Mondial Relay cPourToi offer for parcels with a volumetric weight less than or equal to 0.5 kg;
in express within 24 hours with Chronopost offers Chrono 18 for any order for an amount greater than or equal to 50 euros including tax;

In the Overseas Departments (DOM) - Guadeloupe, Martinique, French Guiana, Reunion, St-Pierre-et-Miquelon, Mayotte:

Delivery is available home with or without signature depending on the size of the package (this is (i.e. on condition that it can be slipped directly into the letterbox) within 5-7 days with the Colissimo Domicile offer from Colissimo.

In Belgium:

Delivery is insured under:

3 days in relay point with Mondial Relay via its cPourToi Europe offer for any order with a volumetric weight less than or equal to 0.5 kg

24 hours with express home delivery with Chronopost Chrono Express.

In Spain:

Delivery is insured under: < br>

3 days in relay point with Mondial Relay via its cPourToi Europe offer for any order with a volumetric weight less than or equal to 0.5 kg;

24 hours with express home delivery with Chronopost Chrono Express.

In the Rest of the World:

Delivery is provided via the Colissimo Expert offer from Colissimo with a delay of 3-5 days.

** The costs and delivery times vary by country.

*** In the event of deliveries outside mainland France, administrative and / or customs fees may be applied by the carrier at the customer's expense.

How will my order be tracked?

Expedited